DHMSCare System Software Q&A: 18 Questions We Get Asked

The system provides intelligent care for equipment and safeguards equipment health. It is an AI-driven equipment reliability management system built on our own terminal hardware, dedicated to delivering full-lifecycle intelligent O&M services using advanced AI technology.

Higher production efficiency for the enterprise, lower operating cost, improved production safety, and stronger intelligent capability.

It monitors equipment condition around the clock with no blind spots. When equipment behaves abnormally it flags the emerging equipment problem and helps users take action in time, avoiding sudden failures.

It contains six core functional modules: condition awareness, pattern learning, condition monitoring, anomaly alerting, fault prediction and maintenance recommendations. From basic awareness of equipment condition through to predictive maintenance advice, they form a complete management loop that improves equipment efficiency and stability.

Mainly through installed smart sensors, the system collects equipment condition data in real time, such as vibration and temperature. It monitors equipment operation 24 hours a day, so users can check operating status at any time and avoid problems such as unplanned downtime caused by delayed information.

The DHMSCare AI analysis engine analyses the real-time data, quickly identifies potential anomalies and issues a warning when an anomaly is detected. This warning mechanism not only flags an emerging equipment problem, it also helps users take action in time and avoid sudden failures.

Yes. You can view the real-time data collected by the sensors as needed, and historical trend charts are also supported.

Yes. Based on the monitored alert condition of each item of equipment, the system marks whether equipment is in an alert state, and you can view the status of each item through the condition monitoring function.

Yes. The status and the count of both sensors and gateways can be viewed.

Yes. The system lets you set thresholds for parameters, and an alert message is sent when a threshold is exceeded.

Alert messages can be delivered through the web in-app inbox, the app inbox and SMS.

Alert messages can be sent to designated personnel. The system supports configuring message recipients according to different equipment and different alert levels.

Yes. Both gateway and sensor offline events generate notifications, and the system tells the user how to troubleshoot the disconnection so the problem can be resolved as quickly as possible.

The system has a complete account and permission structure, so users can assign different permissions to different users according to their own needs.

Yes.

The app is the mobile side, very convenient for instant viewing, on-site operation and inspection feedback. The web console carries the full feature set, such as management, configuration and more complete operation and viewing. We recommend maintaining basic data on the web console; installing and binding field terminal devices can be done more conveniently through the app; and real-time data from field equipment can also be viewed through the app, so users can understand equipment status anytime and anywhere.

We currently support app versions for both iOS and Android. Through the phone you can receive alerts, handle alert messages, view equipment status and view equipment parameters.

The system was designed from the outset so that even first-time users can get started quickly, with a complete operating manual and video guidance. Users only need to install the gateways and sensors themselves and bind the measuring points; after that they simply follow the alerts and handle them in time.